Shipping policy
Shipping Policy
Thank you for shopping with us. We are committed to delivering your order as quickly and safely as possible.
Order Processing
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Orders are processed within 1–3 business days after payment is confirmed.
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Orders are not processed, shipped, or delivered on weekends or public holidays.
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During peak seasons or promotional periods, processing times may be slightly longer.
Shipping Times
Estimated delivery times are:
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Domestic Orders: 3–7 business days
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International Orders: 7–21 business days (where available)
Delivery times are estimates and may vary depending on your location, carrier delays, weather conditions, customs processing, or other unforeseen circumstances.
Shipping Costs
Shipping costs are calculated at checkout based on your location and the shipping method selected.
We may offer free shipping on eligible orders or during special promotions.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number (if available). Tracking information may take up to 24–48 hours to become active.
Incorrect Address
Please ensure your shipping address is accurate before placing your order. We are not responsible for delays or additional shipping charges resulting from incorrect or incomplete addresses.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us within 7 days of delivery or the expected delivery date. We will work with the shipping carrier to help resolve the issue.
International Orders
Customers are responsible for any customs duties, taxes, import fees, or other charges imposed by their country's customs authorities. These charges are not included in the purchase price or shipping cost unless otherwise stated.
Delivery Delays
While we strive to deliver orders on time, we are not responsible for delays caused by shipping carriers, customs, weather, or other circumstances beyond our control.
Contact Us
If you have any questions about your order or this Shipping Policy, please contact us at:
Email: your@email.com
Business Hours: Monday–Friday, 9:00 AM–5:00 PM (Local Time)